Anti-Spam Policy

1. Our Commitment

SendCard.ai is committed to ensuring that our platform is not used for unsolicited or unwanted communications. We have a zero-tolerance policy for spam.

2. What Constitutes Spam

For the purposes of this policy, spam includes:

• Sending postcards to recipients who have not consented to receive them
• Using the Service to harvest or collect email addresses
• Sending bulk unsolicited messages through the postcard system
• Using false or misleading sender information
• Automating postcard creation to send mass communications

3. How We Prevent Spam

We employ several measures to prevent spam:

• Rate limiting on postcard creation and email delivery
• Monitoring for unusual sending patterns
• Requiring valid sender identification
• Credit-based system that discourages bulk abuse
• Automated detection of suspicious activity

4. Agency Responsibilities

Agencies using SendCard.ai are responsible for ensuring that their use of the platform complies with all applicable anti-spam laws, including CAN-SPAM, CASL, and GDPR. Agencies must ensure that postcards are only sent to recipients who have provided appropriate consent.

5. Consequences of Violations

Violations of this Anti-Spam Policy may result in immediate suspension or termination of your account, forfeiture of remaining credits, and potential legal action.

6. Reporting Spam

If you receive an unwanted postcard through our platform, please report it to abuse@sendcard.ai. We investigate all reports and take appropriate action.

7. Contact

For questions about this policy, contact us at support@sendcard.ai.